In case you’ve experienced an unsuccessful transaction on one of our ATMs, please fill out a claim form from here. For other issues, contact us by using the form below or by phone.

Our customer service responds to messages on weekdays between 09.00 – 16.00.

Our phone service is meant to be used for ATM usage related issues or assistance and for reclamations. We do not process issues related to your account over the phone. For those issues, you must contact us in writing through our contact form, through [email protected] or via messaging through your Coinmotion account.

Our phone service is available on weekdays from 10.00 to 14.00 from the number +358 600 15521 (2,19€/min + local/mp). Service also in English.

Reclamations and customer refunds available from the number +358 800 122311 on weekdays between 09.00 – 16.00.