10.05.2022 The sale side of the Seinäjoki ATM is currently out of use. We apologize for the situation.
03.05.2022 Helsinki Superpesula’s ATM is currently closed. We apologize for the situation.
11.4.2022 Lahti ATM is out of service until 14.4 afternoon. We apologize for the situation.
4.4.2022 Our customer service number will change at 7th of April. The new number is 0600 – 15521 (0,68€/min + local/mp).
4.3.2022. Bittimaatti network is now operational. If you encounter problems with the device, please contact [email protected] or call +358 600 15521 (0,68€/min + mobile/local) Mon – Fri 09 – 16 (0,68€/min + local/mp).
1.3.2022. Bittimaatti network is currently unstable due to unexpected issues due to network upgrades. We will notify you as soon as the situation has returned to normal. We apologize for the inconvenience and are working to get the network back up and running as soon as possible!
11.02.2022. The telephone customer service is exceptionally open only from 09:00 to 12:00.
Solved! 01.12.2021 at 14:10. Authentication Error: Coinmotion’s QR code is currently experiencing a temporary impairment. The matter is currently being investigated and we will notify you when the fault has been solved.
During the following week (September 6th-10th), our telephone service will exceptionally be available daily from 11 a.m. to 1 p.m.
We are happy to answer questions related to the use of the vending machine at [email protected] and from 9 am to 4 pm during our customer service phone hours on +358 600 15521 (0,68€/min + local/mp), you can reach Bittimaatti’s support by choosing an option 2
Our phone service is to help all our ATM users facing questions or relating problems with our ATMs usage or operation. We kindly aks our all customers to spend few minutes in our pages FAQ part before starting to use our ATMs.
Welcome Seinäjoki. Our network’s newest ATM can be found on the first floor of the shopping center Torikeskus. ATM is available during the shopping centre’s opening hours.
Newest ATM was taken in use in Rovaniemi Revontuli Shopping center on Friday 27th of April.
We are using antimicrobial protective films on the screens of the ATMs has begun to prevent the transmission of viruses and bacteria.
Due to western terminal travel restrictions and poor opening hours, ATM has been closed. We recommend that you use the ATM, which is located in the Finnvape store near the main railway station.
Here you can see the locations of our currents ATMs, their status and their maximum single withdraw amount available. If you’d like to suggest new locations for ATMs, or in turn are interested in maintaining one in your business premises, contact our customer service here!
What is a Bittimaatti ATM?
Bittimaatti ATMs are cash machines meant for buying and selling Bitcoins and other cryptocurrencies. You can both buy curptocurrencies such as bitcoins with cash and sell them in exchange for cash withdrawal.
We recommend you to get familiar with cryptocurrencies before making a buying decision. You can find more information on cryptos from the blog of Coinmotion. Coinmotion is a cryptocurrency trading platform provided by our parent company Prasos Oy.
To make selling or buying transactions, you need a mobile wallet meant for cryptocurrencies. We are not responsible for the mobile wallets of our customers nor the storing of our customers’ funds. Thus, please make sure you know where you’re sending your cryptos to. One of the features that make Bitcoin uninque, are the irreversible transactions that cannot be cancelled after the payment is done. Please notice that a bill insterted into the ATM is a binding buying decision!
Company behind Bittimaatti network
The Finnish enterprise Prasos Cash Management Oy was founded in fall 2018 under the parent company Prasos Oy. However, the story begun already in 2015, when the first ATM was installed to the business premises of Levykauppa Äx in Helsinki railway station. You can still find that first ATM from the exact same place, even though the entrepreneur in those premises has changed to Finnvape. Few people knew about cryptocurrencies when the first Bittimaatti emerged, and bitcoin’s price was somewhere around 200€. The regulators of Finland or the EU didn’t have a clue of the existence of cryptos, and if someone mentioned Bitcoin in a conversation, they probably had a mocking tune.
Now, after six years, things look very different. Finland’s only bitcoin ATM network business has survived the growing pains of a small company, and the lack of regulation and general uncertainty that has tormented the whole cryptocurrency industry in the past years. Nowadays we have ATMs in ten different locations around Finland, and as one of the first actors in the crypto industry, we have registered as a regulated Virtual Asset Service Provider through Finland’s financial supervisory authority FIN-FSA. Prasos Cash Management was separated from the parent company to grow and become an independent, standalone business, and two years later the daughter company was granted the Achievers -certificate from a well-known business media Kauppalehti.
We will continue growing and developing our ATM network, so that we can guarantee easy transactions with cash, and good customer experiences to all of our clients. We want to thank all of you that have used our ATMs, given us feedback that enables us to improve ourselves, and stayed with us as cryptocurrencies have grown internationally to be serious financial instruments and the native currency of the Internet.